Disclaimer

Last Updated: February 9, 2026

CRITICAL: Master Password Loss

IF YOU LOSE YOUR MASTER PASSWORD, YOUR DATA IS PERMANENTLY UNRECOVERABLE.

LockPulse operates on a zero-knowledge architecture. This means:

  • We do NOT have your master password
  • We CANNOT decrypt your data
  • We CANNOT recover or reset your master password
  • We CANNOT provide access to your encrypted credentials
  • There is NO BACKDOOR or recovery mechanism

⚠️ You are solely responsible for remembering and safeguarding your master password. We strongly recommend writing it down and storing it securely offline.

1. General Disclaimer

The information and services provided by LockPulse ("we," "us," "our") are offered for informational and utility purposes only. By using LockPulse, you acknowledge and agree to the following disclaimers and limitations.

This disclaimer should be read in conjunction with our Terms of Service and Privacy Policy.

2. No Warranty

LOCKPULSE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We specifically disclaim all warranties, including but not limited to:

  • Merchantability: We do not warrant that the service is suitable for any particular purpose
  • Fitness for a particular purpose: We make no guarantees about the service meeting your specific needs
  • Non-infringement: We do not guarantee the service is free from third-party claims
  • Uninterrupted service: We cannot guarantee the service will be available at all times
  • Error-free operation: We do not warrant that the service will be free from bugs or errors
  • Data security: While we use strong encryption, we cannot guarantee absolute security
  • Data recovery: We cannot guarantee recovery of data if lost due to master password loss

3. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCKPULSE SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER.

We are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

  • Loss of data: Including encrypted credentials that become inaccessible
  • Loss of profits: Business interruption or lost revenue
  • Unauthorized access: Even if due to service vulnerabilities
  • Data breaches: Exposure of encrypted or unencrypted data
  • Service interruptions: Downtime, outages, or degraded performance
  • Software bugs: Errors, glitches, or unexpected behavior
  • Third-party actions: Actions of hackers, malicious actors, or other users
  • Loss of master password: Resulting in permanent data inaccessibility
  • Compatibility issues: With browsers, devices, or other software
  • Data corruption: Loss or corruption of stored information

This limitation applies even if we have been advised of the possibility of such damages and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

4. No Guarantee of Absolute Security

While LockPulse employs industry-leading security practices including AES-256 encryption, Argon2id key derivation, OPAQUE protocol, and zero-knowledge architecture:

  • No security system is completely impenetrable
  • Sophisticated attackers may discover vulnerabilities
  • Zero-day exploits in underlying libraries (libsodium, browsers) may exist
  • Advanced persistent threats or state-level actors may circumvent protections
  • Client-side attacks (keyloggers, malware on your device) are outside our control
  • Quantum computing may eventually threaten current encryption standards

We make no guarantee that your data will remain secure indefinitely. You use the service at your own risk.

5. User Responsibility

Security is a shared responsibility. You are responsible for:

  • Strong master password: Creating and maintaining a cryptographically strong master password
  • Password safekeeping: Remembering or securely storing your master password offline
  • Device security: Ensuring devices used to access LockPulse are secure and malware-free
  • Phishing awareness: Recognizing and avoiding phishing attempts
  • Session management: Logging out on shared or public devices
  • Software updates: Keeping your browser and operating system updated
  • Network security: Avoiding public Wi-Fi or using VPN when accessing sensitive data
  • Backup strategy: Maintaining offline backups of critical credentials if needed
  • Regular audits: Reviewing account activity and active sessions

Failure to follow security best practices may compromise your account. We are not responsible for losses resulting from user negligence.

6. No Professional Advice

LockPulse provides password management tools and security information, but:

  • We do not provide professional security consulting or advice
  • We do not provide legal, financial, or compliance advice
  • Information on our website or blog is for educational purposes only
  • You should consult qualified professionals for specific security requirements
  • We make no guarantees that our service meets regulatory requirements for your industry

7. Third-Party Services and Links

LockPulse may integrate with or link to third-party services:

  • We are not responsible for the availability, content, or security of third-party services
  • Third-party services have their own terms and privacy policies
  • Links to external websites do not constitute endorsement
  • We are not liable for any harm caused by third-party services
  • Integration with third-party services may expose your data to their policies

8. Service Availability

We strive for high availability but make no guarantees:

  • Service may be interrupted for maintenance, updates, or technical issues
  • We may experience outages due to infrastructure failures
  • Natural disasters, cyberattacks, or other events may disrupt service
  • We reserve the right to modify or discontinue features at any time
  • We do not guarantee any specific uptime percentage

We recommend maintaining offline backups of critical credentials for emergency access.

9. Risk of Data Loss

Data loss can occur due to various reasons:

  • Master password loss: Results in permanent, irreversible data loss
  • Account deletion: Permanently destroys all encrypted data
  • Database corruption: May result in partial or complete data loss
  • Software bugs: May cause unintended data deletion or corruption
  • Cyber attacks: Malicious actors may delete or encrypt our databases
  • Infrastructure failures: Hardware failures, data center disasters

⚠️ While we implement backup and disaster recovery procedures, we CANNOT guarantee against data loss. You should maintain your own backups of critical credentials.

10. Regulatory Compliance

LockPulse is a general-purpose password manager:

  • We make no guarantees that our service meets specific regulatory requirements
  • Industries with strict compliance needs (healthcare, finance) should consult legal counsel
  • We are not certified for specific compliance frameworks (HIPAA, PCI-DSS, SOC 2, etc.)
  • You are responsible for ensuring our service meets your compliance obligations
  • We may not be suitable for storing certain types of regulated data

11. Encryption and Export Controls

LockPulse uses strong encryption technology:

  • Encryption software may be subject to export control laws
  • You are responsible for complying with applicable export regulations
  • Use of LockPulse may be restricted in certain countries
  • You should not access the service from embargoed or sanctioned countries

12. Indemnification

By using LockPulse, you agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use or misuse of the service
  • Your violation of these terms or applicable laws
  • Your content or data stored in the service
  • Your breach of security or negligent handling of credentials
  • Claims by third parties related to your use of the service

13. Accuracy of Information

Information provided on our website, blog, or documentation:

  • Is provided for general informational purposes only
  • May contain technical inaccuracies or typographical errors
  • May become outdated as technology and best practices evolve
  • Should not be relied upon as the sole source of security information
  • We make no warranty as to the accuracy, completeness, or currentness of content

14. Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control, including:

  • Natural disasters (earthquakes, floods, fires)
  • Acts of war, terrorism, or civil unrest
  • Government actions, regulations, or sanctions
  • Internet outages or infrastructure failures
  • Cyberattacks, DDoS attacks, or malicious interference
  • Pandemics or public health emergencies
  • Labor disputes or strikes

15. Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting. Your continued use of LockPulse after changes constitutes acceptance of the updated disclaimer.

We will update the "Last Updated" date and may notify you of significant changes via email or in-app notification.

16. Governing Law

This disclaimer is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Noida, India.

17. Contact Information

For questions about this disclaimer:

Legal: legal@lockpulsekey.com

Support: support@lockpulsekey.com

Address: BE 12, Tower A Prius Global, Plot No 11, Amity Rd, Sector 125, Noida, Uttar Pradesh 201303, India

Final Important Notice

BY USING LOCKPULSE, YOU ACKNOWLEDGE AND ACCEPT ALL RISKS OUTLINED IN THIS DISCLAIMER.

You understand that:

  • ✓ Loss of your master password means permanent loss of all encrypted data
  • ✓ No system is 100% secure, and data breaches are possible
  • ✓ We cannot guarantee uninterrupted service availability
  • ✓ You are responsible for maintaining proper security practices
  • ✓ We have limited liability for any damages or losses
  • ✓ You should maintain offline backups of critical credentials

If you do not accept these risks and limitations, you should not use LockPulse.