IF YOU LOSE YOUR MASTER PASSWORD, YOUR DATA IS PERMANENTLY UNRECOVERABLE.
LockPulse operates on a zero-knowledge architecture. This means:
We do NOT have your master password
We CANNOT decrypt your data
We CANNOT recover or reset your master password
We CANNOT provide access to your encrypted credentials
There is NO BACKDOOR or recovery mechanism
⚠️ You are solely responsible for remembering and safeguarding your master password. We strongly recommend writing it down and storing it securely offline.
1. General Disclaimer
The information and services provided by LockPulse ("we," "us," "our") are offered for informational and utility purposes only. By using LockPulse, you acknowledge and agree to the following disclaimers and limitations.
LOCKPULSE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We specifically disclaim all warranties, including but not limited to:
Merchantability: We do not warrant that the service is suitable for any particular purpose
Fitness for a particular purpose: We make no guarantees about the service meeting your specific needs
Non-infringement: We do not guarantee the service is free from third-party claims
Uninterrupted service: We cannot guarantee the service will be available at all times
Error-free operation: We do not warrant that the service will be free from bugs or errors
Data security: While we use strong encryption, we cannot guarantee absolute security
Data recovery: We cannot guarantee recovery of data if lost due to master password loss
3. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCKPULSE SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER.
We are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:
Loss of data: Including encrypted credentials that become inaccessible
Loss of profits: Business interruption or lost revenue
Unauthorized access: Even if due to service vulnerabilities
Data breaches: Exposure of encrypted or unencrypted data
Service interruptions: Downtime, outages, or degraded performance
Software bugs: Errors, glitches, or unexpected behavior
Third-party actions: Actions of hackers, malicious actors, or other users
Loss of master password: Resulting in permanent data inaccessibility
Compatibility issues: With browsers, devices, or other software
Data corruption: Loss or corruption of stored information
This limitation applies even if we have been advised of the possibility of such damages and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).
4. No Guarantee of Absolute Security
While LockPulse employs industry-leading security practices including AES-256 encryption, Argon2id key derivation, OPAQUE protocol, and zero-knowledge architecture:
No security system is completely impenetrable
Sophisticated attackers may discover vulnerabilities
Zero-day exploits in underlying libraries (libsodium, browsers) may exist
Advanced persistent threats or state-level actors may circumvent protections
Client-side attacks (keyloggers, malware on your device) are outside our control
Quantum computing may eventually threaten current encryption standards
We make no guarantee that your data will remain secure indefinitely. You use the service at your own risk.
5. User Responsibility
Security is a shared responsibility. You are responsible for:
Strong master password: Creating and maintaining a cryptographically strong master password
Password safekeeping: Remembering or securely storing your master password offline
Device security: Ensuring devices used to access LockPulse are secure and malware-free
Phishing awareness: Recognizing and avoiding phishing attempts
Session management: Logging out on shared or public devices
Software updates: Keeping your browser and operating system updated
Network security: Avoiding public Wi-Fi or using VPN when accessing sensitive data
Backup strategy: Maintaining offline backups of critical credentials if needed
Regular audits: Reviewing account activity and active sessions
Failure to follow security best practices may compromise your account. We are not responsible for losses resulting from user negligence.
6. No Professional Advice
LockPulse provides password management tools and security information, but:
We do not provide professional security consulting or advice
We do not provide legal, financial, or compliance advice
Information on our website or blog is for educational purposes only
You should consult qualified professionals for specific security requirements
We make no guarantees that our service meets regulatory requirements for your industry
7. Third-Party Services and Links
LockPulse may integrate with or link to third-party services:
We are not responsible for the availability, content, or security of third-party services
Third-party services have their own terms and privacy policies
Links to external websites do not constitute endorsement
We are not liable for any harm caused by third-party services
Integration with third-party services may expose your data to their policies
8. Service Availability
We strive for high availability but make no guarantees:
Service may be interrupted for maintenance, updates, or technical issues
We may experience outages due to infrastructure failures
Natural disasters, cyberattacks, or other events may disrupt service
We reserve the right to modify or discontinue features at any time
We do not guarantee any specific uptime percentage
We recommend maintaining offline backups of critical credentials for emergency access.
9. Risk of Data Loss
Data loss can occur due to various reasons:
Master password loss: Results in permanent, irreversible data loss
Account deletion: Permanently destroys all encrypted data
Database corruption: May result in partial or complete data loss
Software bugs: May cause unintended data deletion or corruption
Cyber attacks: Malicious actors may delete or encrypt our databases
Infrastructure failures: Hardware failures, data center disasters
⚠️ While we implement backup and disaster recovery procedures, we CANNOT guarantee against data loss. You should maintain your own backups of critical credentials.
10. Regulatory Compliance
LockPulse is a general-purpose password manager:
We make no guarantees that our service meets specific regulatory requirements
Industries with strict compliance needs (healthcare, finance) should consult legal counsel
We are not certified for specific compliance frameworks (HIPAA, PCI-DSS, SOC 2, etc.)
You are responsible for ensuring our service meets your compliance obligations
We may not be suitable for storing certain types of regulated data
11. Encryption and Export Controls
LockPulse uses strong encryption technology:
Encryption software may be subject to export control laws
You are responsible for complying with applicable export regulations
Use of LockPulse may be restricted in certain countries
You should not access the service from embargoed or sanctioned countries
12. Indemnification
By using LockPulse, you agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
Your use or misuse of the service
Your violation of these terms or applicable laws
Your content or data stored in the service
Your breach of security or negligent handling of credentials
Claims by third parties related to your use of the service
13. Accuracy of Information
Information provided on our website, blog, or documentation:
Is provided for general informational purposes only
May contain technical inaccuracies or typographical errors
May become outdated as technology and best practices evolve
Should not be relied upon as the sole source of security information
We make no warranty as to the accuracy, completeness, or currentness of content
14. Force Majeure
We are not liable for failures or delays caused by circumstances beyond our reasonable control, including:
Natural disasters (earthquakes, floods, fires)
Acts of war, terrorism, or civil unrest
Government actions, regulations, or sanctions
Internet outages or infrastructure failures
Cyberattacks, DDoS attacks, or malicious interference
Pandemics or public health emergencies
Labor disputes or strikes
15. Changes to This Disclaimer
We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting. Your continued use of LockPulse after changes constitutes acceptance of the updated disclaimer.
We will update the "Last Updated" date and may notify you of significant changes via email or in-app notification.
16. Governing Law
This disclaimer is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Noida, India.
17. Contact Information
For questions about this disclaimer:
Legal: legal@lockpulsekey.com
Support: support@lockpulsekey.com
Address: BE 12, Tower A Prius Global, Plot No 11, Amity Rd, Sector 125, Noida, Uttar Pradesh 201303, India
Final Important Notice
BY USING LOCKPULSE, YOU ACKNOWLEDGE AND ACCEPT ALL RISKS OUTLINED IN THIS DISCLAIMER.
You understand that:
✓ Loss of your master password means permanent loss of all encrypted data
✓ No system is 100% secure, and data breaches are possible
✓ We cannot guarantee uninterrupted service availability
✓ You are responsible for maintaining proper security practices
✓ We have limited liability for any damages or losses
✓ You should maintain offline backups of critical credentials
If you do not accept these risks and limitations, you should not use LockPulse.